Take the patient status for Cash or TPA from customer care dept.
Serve as the medical liaison with the Medical Insurance Companies and TPAs
Credit patient status to customer care & to admin.
Keep the updates within 12 hrs pre -auth respective TPA.
Liasoning with treating consultant to write diagnosis, mode of management of patient (clinical/surgical) & expected hospital stay.
Process & ensure requisition of patient/relative after discharge is submitted to hospital admin e.g LIC, medical reimbursement form.
To adhere all hospital policy pertaining to post. Drive the ethics committee of the hospital
Prepare RMO rota.
Liase with respective department to ensure smooth processing of all credit patient file.
Follow the instruction of reporting authority.